Questions? We're All Ears
Wondering about neighborhood safety? Need special accommodations? Our local team genuinely wants to help make your stay perfect.
Send us a Message
Call Us
Speak directly with our Cairo team. Available 24/7 for emergencies and urgent inquiries.
Email Us
Send us detailed inquiries and we'll get back to you within 2 hours during business hours.
Visit Us
Our Cairo office is located in the heart of downtown, easily accessible by metro and taxi.
Quick Response Guarantee
We pride ourselves on fast, helpful responses. Most inquiries are answered within 2 hours during business hours.
Frequently Asked Questions
Quick answers to common questions about DHB Stays and our services.
How do I check in to my DHB Stays property?
We use smart lock technology for seamless self-check-in. You'll receive detailed instructions and access codes 24 hours before your arrival.
What safety measures are in place?
All properties feature 24/7 security monitoring, hospital-grade cleaning protocols, secure building access, and emergency contact information.
Can you help with local recommendations?
Absolutely! Our local team provides personalized recommendations for restaurants, attractions, and hidden gems based on your interests.
What if I need help during my stay?
Our 24/7 support team is always available via phone, WhatsApp, or our mobile app. Average response time is under 2 minutes for urgent matters.
Are the neighborhoods safe for tourists?
We carefully select properties in safe, well-lit areas with good transportation links. Each location undergoes thorough safety assessments.
What's included in my stay?
All stays include high-speed WiFi, premium linens, fully equipped kitchens, local guidebook, 24/7 support, and complimentary cleaning supplies.